Shipping Policy: https://www.aubormentech.com/

Shipping Policy

Shipping Policy (Germany Only)

Shipping is free for all orders

All orders are processed within 1 to 2 business days (excluding weekends and holidays) of receiving your order confirmation email. You will receive further notification once your order has been dispatched.

If your order includes pre-sale items , delivery is subject to restocking time; we will keep you informed regularly.

Please note that we are not liable for delays caused by the shipping company.

24/7 customer support

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Secure online payment

Refund warranty

Shipping conditions for Europe (outside Germany)

We are currently only able to ship orders within Germany. If you live in one of the countries listed below, please contact our sales team for further assistance.

Our product contains a battery which is classified as dangerous goods. Due to this classification, the shipping method for our product is restricted. Customers are requested to contact our sales team in advance to discuss the appropriate shipping arrangements. This will ensure that we comply with all safety regulations and that your order is delivered safely and on time.

If you are an international customer, please also contact our sales team for further information.

ordering process

01.

Orders are processed within 1-2 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days after they arrive in stock.

02.

Successful orders will receive a confirmation email. If you have not received an email, please check your spam folder or contact us for further information.

03.

If you have any questions about your order, please do not hesitate to contact us at sales@aubormentech.com . We are unable to make any changes to your order once it has been shipped.

04.

Please double check that you have entered the correct address. We are not liable for non-deliveries due to address errors you provide. If an order is returned due to an incorrect address, we will refund the original order value.

Frequently asked questions

Do you have questions? We are here to help

Is shipping free?

Of course! We currently offer free shipping for all orders within Germany.

How long does it take for my order to arrive?

Orders are fully processed within 1-2 business days Monday to Friday, excluding holidays. Your order will arrive within 2 to 4 business days. Please note: In case of pre-sale items, the delivery time varies depending on restocking time. We will keep you updated at all times.

What should I do if I receive the wrong product?

For further assistance please contact our customer service at sales@aubormentech.com .

How will my order be shipped?

Your order will be shipped by one of these courier services depending on your delivery address:

Germany: DPD

Europe (outside Germany): Pleasecontact For your agreement our support team

International: Pleasecontact our support team for your arrangement.

My order has already been shipped, but I need to change the address. What do I need to do now?

Please do not hesitate to contact us if any address change is required. Please note that the courier may charge a rerouting fee for the address change.